Mystery Shopper
Your worst customer, on payroll. It walks your own signup, checkout, and support funnel on a schedule like a difficult shopper, filing every friction point with exact steps to reproduce, so QA testing catches a broken website flow before a real customer does.
- Shopper RunWeekly at 10:00
- Support ProbeWeekly on Wednesday at 14:00
- Weekly ScorecardWeekly on Monday at 09:00
Category
Runtime
The Mystery Shopper agent, on autopilot
Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.
- task #01Shopper RunWeekly at 10:00last run · completed
- task #02Support ProbeWeekly on Wednesday at 14:00last run · completed
- task #03Weekly ScorecardWeekly on Monday at 09:00last run · completed
Weekly at 10:00
Shopper Run
Shop one flow, properly. Read ~/workspace/FLOWS.md and take the next flow off the rotation in ~/state/rotation.json (signup with a typo in the email, checkout with the expired code, cancellation, the contact form, the p…
Weekly on Wednesday at 14:00
Support Probe
Probe your owner's own first line of support, if SUPPORT_EMAIL and the consent line in ~/workspace/FLOWS.md are both set (if not, do nothing and stay silent). Two halves. First, grade: read the test mailbox for replies…
Weekly on Monday at 09:00
Weekly Scorecard
Send the Monday friction scorecard from ~/state/friction-ledger.json, ~/state/probes.json, and ~/state/cleanup-debt.md: flows shopped this week and the verdict on each, new friction filed (ranked by how much revenue or…
What it delivers
A sample of what the Mystery Shopper agent produces. Illustrative, with fictional data.
Shopper Run · Weekly at 10:00
Shop one flow, properly. Read ~/workspace/FLOWS.md and take the next flow off the rotation in ~/state/rotation.json (signup with a typo in the email, checkout with the expired code, cancellation, the contact form, the p…
Delivered to your inbox, Slack, or Telegram.
Keeps its own workspace
The agent maintains a persistent workspace between runs, so context carries forward instead of starting from scratch every time.
- 01Who the owner is, business, timezone, quiet hours, delivery channel
- 02Consented properties, test accounts and test data, the flow scripts and personas to shop, the support probe bank and grading rubric, cleanup rules, and what is out of scope
Deploy this template and Qoren provisions a dedicated, managed cloud environment: no Docker, VPS, or server upkeep. Tailor the persona, schedules, and tools, use the managed model key or bring your own, and the agent stays online with activity, usage, and spend in one dashboard.
How deployment worksSee pricing
- Category
- Support
- Runtime
- Hermes
- Scheduled tasks
- 3
- Hosting
- Fully managed
Mystery Shopper template questions
What does the Mystery Shopper agent template do?
Your worst customer, on payroll. It walks your own signup, checkout, and support funnel on a schedule like a difficult shopper, filing every friction point with exact steps to reproduce, so QA testing catches a broken website flow before a real customer does. It runs 3 scheduled tasks on a managed cloud environment.
Which runtime does the Mystery Shopper agent use?
It runs on the Hermes runtime in a dedicated cloud environment that Qoren provisions and keeps online for you.
How often does the Mystery Shopper agent run?
On a schedule you control. Out of the box it runs weekly at 10:00, weekly on wednesday at 14:00, weekly on monday at 09:00. You can change the cadence, or trigger it on demand.
Will the Mystery Shopper agent do things without my approval?
No. It drafts and prepares the work, and you stay in control of anything that leaves your business. A reply, an invoice reminder, or a public post is written for your approval, not sent on its own.
What do I need to connect before it works?
Start from the template and connect the tools it needs, then set a model key: use the managed key included with your plan, or bring your own on any plan. The Mystery Shopper agent runs on the Hermes runtime.
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