Customer Health Monitoring Agent
aka “Success Watch” in the catalogKeeps your customers from quietly leaving. Watches usage and payment signals, flags accounts going cold before they churn, and drafts the right check-in or onboarding nudge for your approval.
- Health SweepWeekdays at 09:00
- Onboarding WatchWeekdays at 15:00
Category
Runtime
The Customer Health Monitoring Agent, on autopilot
Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.
- task #01Health SweepWeekdays at 09:00last run · completed
- task #02Onboarding WatchWeekdays at 15:00last run · completed
Weekdays at 09:00
Health Sweep
Score active customers on the health signals in ~/workspace/HEALTH.md: usage drop, time since last login, failed payment, downgrade, support friction. Surface only accounts that crossed into at-risk since the last sweep…
Weekdays at 15:00
Onboarding Watch
Check customers in their first 30 days against the activation milestones in ~/workspace/HEALTH.md. For any who have stalled before a key milestone, draft an onboarding nudge that points them to the specific next step th…
What it delivers
A sample of what the Customer Health Monitoring Agent produces. Illustrative, with fictional data.
Health Sweep · Weekdays at 09:00
Score active customers on the health signals in ~/workspace/HEALTH.md: usage drop, time since last login, failed payment, downgrade, support friction. Surface only accounts that crossed into at-risk since the last sweep…
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Keeps its own workspace
The agent maintains a persistent workspace between runs, so context carries forward instead of starting from scratch every time.
- 01Who you are, your product, and delivery channel
- 02Your health signals, at-risk thresholds, activation milestones, and who never to auto-contact
Deploy this template and Qoren provisions a dedicated, managed cloud environment: no Docker, VPS, or server upkeep. Tailor the persona, schedules, and tools, use the managed model key or bring your own, and the agent stays online with activity, usage, and spend in one dashboard.
How deployment worksSee pricing
- Category
- Support
- Runtime
- Hermes
- Scheduled tasks
- 2
- Hosting
- Fully managed
Customer Health Monitoring Agent template questions
What does the Customer Health Monitoring Agent template do?
Keeps your customers from quietly leaving. Watches usage and payment signals, flags accounts going cold before they churn, and drafts the right check-in or onboarding nudge for your approval. It runs 2 scheduled tasks on a managed cloud environment.
Which runtime does the Customer Health Monitoring Agent use?
It runs on the Hermes runtime in a dedicated cloud environment that Qoren provisions and keeps online for you.
How often does the Customer Health Monitoring Agent run?
On a schedule you control. Out of the box it runs weekdays at 09:00, weekdays at 15:00. You can change the cadence, or trigger it on demand.
Will the Customer Health Monitoring Agent do things without my approval?
No. It drafts and prepares the work, and you stay in control of anything that leaves your business. A reply, an invoice reminder, or a public post is written for your approval, not sent on its own.
What do I need to connect before it works?
Start from the template and connect the tools it needs, then set a model key: use the managed key included with your plan, or bring your own on any plan. The Customer Health Monitoring Agent runs on the Hermes runtime.
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